We just wanted to reassure our customers that we are fully operating and helping our customers both past, present and now with all of their needs. We are 💯 % flexible and are not charging anybody any additional fees to rebook, or any cancellation fees if and when anybody needs to reschedule due to the Covid-19 pandemic. Our ethos when we started in 1997 was to always provide the very best service to our customers, it has made us award winning, and we continue to stand by those very principles today. It is you that is important to us here and Innovents. So if you do need any help, do not hesitate to contact us in the normal ways.
Here is the video with did on social media for our customers right at the very start of this, and taking the minds and worry from our customers was the least we could do in this very difficult times.